FAQ

Questions & Answers

Everything you need to know about purchasing and using tickets on MyTicketsLive

Tickets

Browse available events on our Events page, select the ticket type you want, and complete checkout with your credit or debit card. You'll receive a confirmation email with your QR code ticket.
We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover) through our secure Stripe checkout.
Tickets are non-refundable but can be transferred to another person. Contact us at mystationlive@gmail.com for transfer assistance.
Yes! Email us at mystationlive@gmail.com with the subject "Ticket Transfer" and include the original order email and the new attendee's name and email.

QR Codes

Each ticket has a unique QR code. On event day, show your QR code at the gate — staff will scan it for entry. Each QR code can only be used once.
Your QR code is in the confirmation email sent after purchase. You can also look up your tickets on the "My Tickets" page using your email address.
Go to the "My Tickets" page and enter the email you used to purchase. Your tickets and QR codes will be displayed. If you still have trouble, email us.

Events

Love on the Lawn Day is an annual music and community festival in Fayetteville, GA. The 2026 event is September 5th with 10,000+ expected attendees, 30+ vendors, live music, and more.
Arrive at the venue, have your QR code ready (on your phone or printed). Staff at the gate will scan your code for entry. Gates open at 2:00 PM.

Orders

Check your spam/junk folder first. If you still don't see it, go to "My Tickets" and look up your order by email. If nothing shows up, email us at mystationlive@gmail.com with your name and the email you used.
Yes! You can purchase multiple tickets in a single order. Each ticket gets its own unique QR code.

Bundles

Bundles combine event tickets with extras like parking passes, merch, or VIP upgrades at a discounted price. Check the event page for available bundles.
Bundle availability depends on the event. Contact us at mystationlive@gmail.com and we'll see what we can do.

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